We were no longer citizens, but taxpayers, and now we have been further reduced to consumers, exercising our democratic rights through this megaphone.
The consumer is sold things, not necessarily the things they want, and the things are nonetheless needed, and very expensive. Consumers can express their displeasure and be treated with unvarying politeness, but there is no actual communication in this, or community.
This is why there is so much dissatisfaction and acting out.
Axé.